Frequently Asked Questions

I received my product... but how do I um... use it?

Check out our website to see a small cartoon on how to use. Our description will also have some information. Ultimately, it is intended to be used to make you feel good, so feel free to do as you please. Please note – for novelty use only. We make no specific medical claims for these devices but have given links to studies that show the positive health association with vibrators for women.

What do we do if I have an issue with my product?

We are so sorry to hear this! In the rare event that your product has defects due to workmanship or functionality and is within warranty, please complete our warranty form here (link to warranty form). All our products come with a one year warranty from date of purchase through authorised dealer.

Can I use a silicone lubricant?

We do not recommend using a silicone lubricant. There are many lubricants on the market. We would recommend using a trusted brand. Pjur make an amazing water based lubricant that is perfect for sex toys.